FAQs
Frequently Asked Questions
Explore our FAQ section to find answers to common questions about our services, treatments, and clinic operations at Reform Clinics. Learn more about how we can help you restore your health and wellness through our multidisciplinary approach to care.
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What services do you offer at Reform Clinics in Oakville?
We offer a wide range of services including physiotherapy, chiropractic care, massage therapy, acupuncture, custom orthotics, and advanced treatments like shockwave therapy and cold laser therapy. Our treatments focus on pain management, injury recovery, posture correction, and overall wellness.
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Do you treat sports injuries at your Oakville clinic?
Yes! We specialize in treating various sports injuries, from sprains and strains to more complex conditions. Our team of experts uses a combination of physiotherapy, chiropractic care, massage, and rehabilitation exercises to help you recover and get back to your active lifestyle.
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Is chiropractic care safe for all ages?
Yes, chiropractic care is safe for people of all ages—from children to seniors. Our experienced chiropractors tailor treatments to meet the specific needs of each patient, ensuring safety and effectiveness.
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How long will it take to feel better with physiotherapy or chiropractic treatments?
The duration of treatment varies depending on the nature and severity of your condition. Many patients feel relief after a few sessions, but more complex issues may require ongoing care. Your therapist or chiropractor will develop a personalized treatment plan and discuss expected timelines for recovery.
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Do you offer direct billing to insurance providers?
Yes! We offer direct billing to most major insurance providers for physiotherapy, chiropractic care, massage therapy, and other services. Please contact our clinic to confirm your provider’s coverage.
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Can I visit Reform Clinics without a referral from a doctor?
Yes, in Ontario, you do not need a referral to see a physiotherapist, chiropractor, or acupuncturist. However, some insurance providers may require a referral for coverage, so it's a good idea to check with your insurance company.
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What types of conditions do you treat at Reform Clinics?
We treat a variety of conditions including back pain, neck pain, headaches, sports injuries, arthritis, sciatica, postural issues, and more. Our team uses evidence-based treatments tailored to manage and treat these conditions effectively.
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How can I prevent injuries while exercising or playing sports?
Prevention is key! We offer injury prevention programs that include warm-ups, stretching, strengthening exercises, and ergonomic assessments. Our experts will guide you on reducing injury risk and enhancing performance.
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Are your treatments covered by OHIP?
No, our treatments are not covered by OHIP. However, most of our services—including physiotherapy, chiropractic care, massage therapy, and acupuncture—are covered under extended health care benefits, as well as workplace injury (WSIB) and motor vehicle accident (MVA) claims. We offer direct billing to most major insurance providers to make the process easier for you.
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Do you offer virtual consultations or home care?
Yes! We offer virtual consultations for physiotherapy and chiropractic care, making our services accessible to everyone. Home care options are available for certain treatments based on your needs and treatment plan.
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Can chiropractic care help with headaches and migraines?
Yes, chiropractic care can be highly effective for treating tension headaches and migraines by improving spinal alignment and reducing stress on the nervous system. Our chiropractors will assess your symptoms and create a tailored treatment plan.
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What conditions do your physiotherapists treat?
Our registered physiotherapists treat a variety of conditions, including sports injuries, chronic pain, post-surgical rehab, arthritis, neck and back pain, and mobility issues. Each treatment plan is personalized to address your specific needs.
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Is acupuncture available at your Oakville clinic?
Yes, we offer Traditional Chinese as well as medical acupuncture performed by certified practitioners. Acupuncture is an effective treatment for pain relief, stress reduction, and promoting natural healing in the body.
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How does chiropractic care help with back and neck pain?
At Reform Clinics, our chiropractic care goes beyond just adjustments. We focus on spinal health, movement dysfunctions, and overall biomechanics. Our chiropractors use a combination of manual therapy, joint mobilizations, therapeutic modalities, posture education, and corrective exercises to relieve pain, restore mobility, and address the root cause of back and neck issues—such as sciatica, tension headaches, whiplash, and poor posture. We take a functional, evidence-based approach that supports long-term recovery and improved quality of life.
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Do I need a doctor’s referral to see a physiotherapist in Ontario?
No referral is needed to see a physiotherapist, chiropractor, or acupuncturist in Ontario. You can contact us directly to schedule your appointment.
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Is acupuncture safe and does it hurt?
Acupuncture is very safe when performed by trained professionals. Most patients feel little to no pain, just a mild tingling or warmth. Many also report feeling deeply relaxed during and after the treatment.
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What types of techniques do your chiropractors use?
Our chiropractors use a variety of evidence-based techniques including manual adjustments, soft tissue therapy, stretching, and corrective exercises to treat both acute and chronic conditions.
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Physiotherapy vs. Chiropractic Care: Which Rehab Treatment Is Right for You?
At Reform Clinics, both physiotherapy and chiropractic care are evidence-based, patient-centered, and focused on helping you move and feel better. While they share some treatment tools, they bring different perspectives to your care:
- Physiotherapy focuses on restoring movement, strength, and function after injury or surgery. Treatment often includes targeted exercise programs, manual therapy, and education for injury prevention.
- Chiropractic care at Reform Clinics also focuses on injury rehabilitation and movement dysfunctions. However, chiropractors bring specialized expertise in spinal health, posture, and the kinetic chain. We look at how issues in one area—like poor foot mechanics or core weakness—can impact the entire system. Treatment may involve adjustments, but also soft tissue therapy, rehab exercises, modalities (like shockwave or cold laser), and posture education. Our goal isn’t just pain relief, but restoring long-term function and improving your quality of life.
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Do Chiropractors Only Do Adjustments?
No. At Reform Clinics, adjustments are just one of many tools we use. Our chiropractors develop comprehensive care plans that can include manual therapy, stretching and strengthening exercises, postural training, and modalities like shockwave or laser therapy. We address the root cause of your condition—whether it's pain, stiffness, or recurring injuries—and guide you through recovery and long-term prevention.
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How Reform Clinics Is Different?
We take a functional, rehab-focused approach to chiropractic care. Our chiropractors specialize in assessing spinal health and how it influences the entire body. We don't just “crack backs”—we educate you on posture, movement patterns, and daily habits that affect your health. Our treatment plans often resemble physiotherapy programs but with a spine-focused lens and hands-on diagnostic expertise.
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Why You Should See a Chiropractor Before Pain Starts?
Think of spinal care like dental care: just because you’re not in pain doesn’t mean there aren’t underlying issues. A healthy spine supports balance, movement, and nervous system function. Poor posture, prolonged sitting, and past injuries can silently affect your spine and lead to future issues. Regular care can help catch and correct dysfunctions early—keeping you active, mobile, and pain-free.
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How Foot Mechanics Affect Back Pain and Posture??
Foot mechanics have a powerful impact on how forces are transmitted up the body. Flat arches, overpronation, or leg length discrepancies can cause compensations in your knees, hips, and spine. Our chiropractors assess your gait and alignment and may recommend custom orthotics, bracing, or targeted exercises to restore balance from the ground up and support optimal spinal function.
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What services does Reform Clinics offer?
We provide a collaborative, evidence-based approach to care. Our services include:
- Physiotherapy
- Chiropractic care
- Massage therapy
- Acupuncture
- Shockwave therapy
- Cold laser therapy
- Custom orthotics
- Compression stockings
- Bracing and rehabilitation products
- Motor vehicle accident (MVA) injuries
- Workplace injuries (WSIB)
- Chronic pain management
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Where are you located? Is there parking available?
We are conveniently located in Oakville, Ontario (Burloak Road and Rebecca Street), with easy access from major roads and public transit. Free parking is available on-site. [3465 Rebecca Street, Unit 106, L6L 0H3].
Free on-site parking is available.
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Do I need a referral to book an appointment?
You do not need a referral to access care at Reform Clinics. However, some insurance providers may require one for reimbursement.
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Do you offer direct billing at your Oakville clinic?
Yes, we offer direct billing for most major insurance providers. Please bring your insurance card or contact us to confirm coverage before your appointment.
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What payment methods do you accept?
We offer a variety of payment options for your convenience:
We accept:
- Visa
- Mastercard
- American Express
- Union Pay
- Debit and Cash
- Direct billing (for extended health insurance to most major insurance companies)
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What is your cancellation policy?
We require a minimum of 24 hours’ notice to cancel or reschedule an appointment. Late cancellations or missed appointments may be subject to a fee.
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What should I expect during my first physiotherapy or chiropractic appointment?
During your first visit, we will conduct a comprehensive assessment to understand your condition and medical history. Based on this, we will create a customized treatment plan and explain the approach to address your pain or injury.
Please arrive 10 minutes early and wear comfortable clothing.
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What should I bring to my physiotherapy or chiropractic appointment?
Please bring your ID, a list of any medications you are taking, and any relevant medical documents or imaging (X-rays, MRIs) that could assist with your treatment.
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How long are the treatment sessions?
Sessions typically range from 30 to 60 minutes depending on the service and your individual care plan.
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Can I receive more than one type of therapy?
Yes. Many patients benefit from a combination of services such as physiotherapy and massage, or chiropractic and acupuncture. Our team often collaborates to create integrated care plans.
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What conditions do you treat?
We commonly treat the following conditions:
- Back and neck pain
- Shoulder injuries and impingement
- Headaches and migraines
- Plantar fasciitis
- Sciatica and nerve-related pain
- TMJ dysfunction
- Tendonitis and bursitis
- Sports injuries
- Concussions
- Motor vehicle accident (MVA) injuries
- Arthritis-related pain
- Post-surgical rehabilitation
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How are custom orthotics made?
We perform a biomechanical assessment and gait analysis. We use either 3D casting or digital scanning to create custom orthotics tailored to your foot structure and lifestyle.
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Do I need a prescription for orthotics or compression stockings?
A prescription is not needed to book your appointment, but some insurance plans may require one for reimbursement. We can guide you through the process.
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How often should orthotics be replaced?
We recommend replacing orthotics every 1–2 years depending on usage, wear, and any changes in your foot structure. Annual check-ups are encouraged.
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What is shockwave therapy?
Shockwave therapy is a non-invasive treatment for chronic soft tissue injuries like:
- Plantar fasciitis
- Calcific tendonitis
- Tennis elbow
- Rotator cuff injuries
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What is cold laser therapy?
Cold laser therapy (also known as low-level laser therapy) uses light to reduce inflammation, decrease pain, and promote tissue healing. It is effective for arthritis, nerve irritation, and chronic soft tissue injuries.

Have More Questions? Contact Us Today!
Ready to start your journey towards better health? Book an appointment with us at Reform Clinics for Chiropractic Care, Physiotherapy, Custom Orthotics, or Shockwave Therapy. Our team of professionals is dedicated to providing you with personalized, effective treatments. Don't wait, take the first step towards pain relief and enhanced wellness today!